BIZNET SOFTWARE | GDPR Privacy Notice
Effective May 25, 2018
What personal data do we hold?
You Provide to Us
We collect your personal contact information such as name, email address, phone number, and country of residence.
We may receive information about you from our resellers or affiliates such as your personal contact information such as name, email address, phone number, and country of residence
Where did we get your personal data?
We collect your personal data when you ask us to contact you, or when you place an order for our products and services. Your failure to provide this information means we cannot fulfill your request. We may also collect your contact information when you provide it by using our Website, as well as your IP address and other information about your activity on our Website, such as what pages you visit.
What is our purpose for holding your personal data?
Our lawful basis for holding your information depends on the circumstances under which we acquired it:
What we do with your personal data
We use your details so that we can communicate with you by email or phone and inform you of our services, the status of your order, or questions about payment of your invoice. We may also collect your IP address and details concerning your activity while on our Website in order to understand your interests and preferences.
The personal data we hold is stored and processed securely in line with the information security measures and guidance standard in our industry. We have implemented appropriate technical and organizational measures designed to prevent the unauthorized disclosure of your personal data, taking into account the level of risk associated with the processing of your personal data.
Cross Border personal data transfers
Your personal data may be transferred to and stored at our servers located in the United States. The United States has personal data privacy laws that are different from your country. While the United States has not received an adequacy decision from the European Union Commission, we will ensure that it is protected in a manner that is consistent with how your personal data is protected if it was processed in your country.
What we don’t do with your personal data
We do not pass your information to anyone else apart from our business services partners as necessary to provide you with the products and services you have requested. We do not use any automated systems relating to your personal data. We do not use your information for profiling.
How long do we keep your personal data?
We will retain your personal data for the period necessary to fulfill the purposes outlined in this Privacy Statement, unless a longer retention period is required or permitted by law, or we have obtained your consent.
What are my personal data rights?
You have the following rights concerning your personal data that we hold and process that you can exercise at any time:
- Right of access – you have the right to request a copy of the information that we hold about you.
- Right of rectification – you have a right to correct personal data that we hold about you that is inaccurate or incomplete.
- Right to be forgotten – in certain circumstances you can ask for the personal data we hold about you to be erased from our records.
- Right to restriction of processing – where certain conditions apply to have a right to restrict the processing.
- Right of portability – you have the right to have the personal data we hold about you transferred to another organization.
- Right to object – you have the right to object to certain types of processing such as direct marketing.
- Right to judicial review: in the event that we refuse your request under rights of access, we will provide you with a reason as to why. You have the right to complain as outlined in the process below.
All of the above requests will be forwarded on to other parties holding and processing your personal data where appropriate.
Who do I contact if I have an issue with my personal data that you hold?
Please contact our Privacy Officer at firstname.lastname@example.org
How do I make a complaint about how my personal data is being held or processed?
If you wish to raise a complaint on how we handle your personal data, you can contact our Privacy Officer as follows:
By Email: email@example.com
c/o Compliance Department
14755 Preston Road, Suite 800
Dallas, TX 75254
If you are not satisfied with our response you can complain to the
THE DATA PROTECTION AUTHORITY FOR THE COUNTRY IN WHICH YOU RESIDE.
This GDPR Privacy Notice was last updated on May 25, 2018.