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Open A New Issue

To open a new issue with BizNet Software, fill out the form below and click the submit button.  

For Production Down Issues, please call BizNet Software at 972.893.0000.  All other issues must be opened via email.

** Please Note: You will receive an auto-generated email from BizNet Software within the hour that confirms we received your request to open a new issue. Do not respond to this email.  A BizNet Software representative will assign a ticket number to your new issue and contact you to resolve the issue. **   

1. Company Name:  
2. Your name:
3. Your phone number:
4. Your email address:
5. Which product is your new issue for?

6. What module(s) are affected? (SQL Financials Issues Only)

GL

AP

AR

RA

FA

Purchasing (PC)

System Manager

Business Controls

Workload

Document Manager
7. What is the severity of the issue?
High Priority - Serious problem.  You usually have a workaround or can still do other functions but the issue is time critical in nature.
Medium Priority - Problem has a workaround and does not need immediate resolution.
Low Priority - Nuisance issue or problem.  Infrequent occurrence, application question or educational issue.
8. Please provide a detailed description of your issue with the exact error message generated if applicable.  If you would like to send additional information concerning your issue, please fax BizNet Software at 972.893.0005 (attn: Support Team).